1. Introduction
Welcome to Diretso.com (“DIRETSO”, “we”, “our”, “us”), a brand specializing in high-quality furniture, carpets, and fabrics. By accessing or using our website, you agree to be bound by these Terms & Conditions.
If you do not agree, please refrain from using our website.
2. Nature of the Website
Diretso.com serves as:
- A product showcase and catalog
- A platform for client inquiries and orders
- A channel for global client engagement
We reserve the right to modify or discontinue any part of the website at any time.
3. Products & Craftsmanship
All DIRETSO products:
- Are crafted using traditional techniques and premium materials
- May include handmade or custom-made elements
- May vary slightly in color, texture, or finish due to artisanal processes
Such variations are not considered defects, but part of the product's uniqueness.
4. Orders & Acceptance
- Orders may be placed via inquiry forms, direct communication, or online purchase (if enabled).
- All orders are subject to acceptance and availability.
- DIRETSO reserves the right to refuse or cancel any order.
5. Pricing & Payments
- Prices are subject to change without notice.
- Payments may be required in full or partially before production or shipment.
- Accepted payment methods will be communicated at the time of purchase.
For international clients, additional fees may apply, including shipping, customs duties, and import taxes. These are the responsibility of the buyer.
6. Custom & Made-to-Order Items
For custom-made or made-to-order products:
- Production begins only after confirmation and/or deposit.
- Orders cannot be canceled once production has started.
- Delivery timelines are estimates and may vary.
7. Shipping & Delivery
- Delivery timelines are approximate and not guaranteed.
- DIRETSO is not liable for delays caused by shipping carriers, customs clearance, or force majeure events.
Risk transfers to the buyer upon delivery.
8. Returns & Refunds
Due to the nature of our products:
- Custom or made-to-order items are non-refundable.
- Returns may only be accepted for defective items, subject to inspection.
- Claims must be made within 7 days of delivery.
9. Intellectual Property
All content on Diretso.com — including designs, product images, text, and branding — is the exclusive property of DIRETSO and may not be used without written permission.
10. Limitation of Liability
To the fullest extent permitted by law, DIRETSO shall not be liable for:
- Indirect or incidental damages
- Loss of use, profit, or business opportunity
- Minor variations in handcrafted products
11. Third-Party Services
We may rely on third parties for payment processing, logistics, and shipping. We are not responsible for their actions or policies.
12. Governing Law
These Terms are governed by the laws of the Republic of the Philippines.
13. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.
14. Contact
For inquiries regarding these Terms: